⬡ FREQUENTLY ASKED QUESTIONS ⬡

How quickly can you respond to emergencies?

Our Tier III clients receive guaranteed 5-minute response times 24/7/365. All service tiers include round-the-clock emergency support with response times based on your SLA.

Do you work with small businesses?

Absolutely. We serve organizations of all sizes, from small businesses to enterprise corporations. Our solutions scale to meet your needs and budget.

What industries do you specialize in?

We have extensive experience across healthcare, finance, legal, manufacturing, retail, and technology sectors. However, our expertise transcends conventional industry boundaries.

Are your contracts really binding?

Our service agreements are standard business contracts with fair terms and transparent pricing. Unlike our name suggests, we don't actually require any eternal commitments - though many clients choose to stay with us indefinitely due to our excellent service.

Do you offer month-to-month services?

We offer both month-to-month and annual contracts. Annual agreements come with preferred pricing and additional benefits.

What's with all the occult imagery?

It's our brand aesthetic. We believe in injecting personality into the often dry world of IT services. Rest assured, our technical capabilities are completely grounded in modern, proven technology and best practices.